One or more of your products may be displayed as unavailable in the Kiliba application. There may be various reasons for this.

🔎 Reasons include :

• Product not active :
  • Prestashop conditions
    • The product_id is not null.
    • The product is marked as active (active = True).
    • The product is available to order (available_for_order = True).
    • The product visibility is in one of the specified values (both, catalogue, search, or an empty string).
    • The product is not deleted or the deletion indicator is zero.
      
      
  • Shopify conditions
    • Product Active (is_product_active): A product is considered active if the id_product is not null and the product is marked usable (product_is_usable flag).

• • Magento conditions
    • Product Active (is_product_active) : A product is considered active based on several conditions :
      • The id_product is not null.
      • The product is marked active (active = True).
      • The product is on sale (on_sale = True).
      • The product's visibility must be one of the specified values (2, 3, 4).

• Negative or zero price
  
  
• Invalid image
  
  
• Invalid stock :
  Stock is negative or zero
  
  
• Blacklisted category :
  The product comes from a blacklisted category (see How do I blacklist a product category?).
  
  
• Variant :
  When a product has several active variants (colours, dimensions, etc.), we select and upload a single variant, the one updated most recently.

Do you have any questions? Contact us via chat or email at support@kiliba.com !