General

• Usecases to activate to get started with Kiliba ★
• Discover Kiliba
• Why connect the Kiliba module to your store ?
• Discover your KPIs in Kiliba
• How to create a Kiliba account ?
• How to create your Kiliba account (multi shops)

See all 7 articles

Prestashop - Module installation

• How to install the Kiliba module on Prestashop ?
• How to update Kiliba module on Prestashop ?

Shopify - Module installation

• How to install the Kiliba module on Shopify ?

WooCommerce - Module installation

• How do I install the Kiliba module on Woocommerce ?

Magento - Module Installation

• How to install the Adobe Commerce (Magento) module on Kiliba?

Frequently asked questions

• Why does my email look different in Outlook?
• What are the reasons for an invalid contact ?
• What are the reasons for blacklisting a product?
• How to create a new access ?
• What to do in case of website migration ?
• How do I find my Prestashop token ?

See all 18 articles

GDPR

• GDPR : Request for Deletion of Customer Data
• GDPR: What are opt-in and opt-out? How does Kiliba manage them ?

Billing

• How do I retrieve an invoice ?
• Where and how can I collect my contract?

Subscription

• How much does a Kiliba subscription cost ?

smartletter

• How to create a smarletter ?

Overall functioning

• How to automatically translate emails ?
• Timeline : How do you choose when to send an email ?
• How do I manage my orders on Kiliba ?
• How do I manage my stocks on Kiliba ?
• How does product recommendation work in emails ?
• Definition of customer segments

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Scenarios

• Scenario : Inspirational welcome
• Scenario : Birthday
• Scenario : Father’s Day
• Scenario : Halloween
• Scenario : Back to school
• Scenario : Valentine's day

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Blacklist

• How do I unblacklist a contact?
• How to blacklist a contact ?
• How to blacklist a product ?
• How do I whitelist a product ?

Integration

• How to synchronize my blacklisted Brevo contacts with Kiliba ?
• How to generate an API key from Kiliba ?