Orders shown in Kiliba come from your CMS. Their statuses and account rules determine which are included in attributed revenue.
Exclude internal or test orders
- For one contact, open Contacts, select them and use Ignore revenue. The exclusion is retroactive in Kiliba statistics.
- For one order type, create or use a separate status in your CMS, then remove that status from those included in Kiliba settings.
Do not blacklist a contact only to correct revenue: blacklisting also prevents sends. Status labels come from the CMS and may differ by store.