Follow up with each customer 5 days before their estimated repurchase date.
How does this scenario work?
Kiliba analyzes the observed repurchase frequency and ordered quantities for each customer and product. When there is not enough history, AI estimates the cycle. The email is sent 5 days before the expected repurchase date.
How to configure it
- Open Scenarios, then select Repeated purchases.
- Review the options and eligibility criteria shown in your account.
- Review and customise the content of each email.
- Check the previews, then activate the scenario.