Wake up inactive contacts with a smart, two-step campaign designed to bring them back to your website.
How does this scenario work?
A first message is sent to low-activity contacts. Two months later, if they haven't responded, a follow-up reminder is automatically sent.
How to configure it
- Open Scenarios, then select Contact Wake-Up.
- Review the options and eligibility criteria shown in your account.
- Review and customise the content of each email.
- Check the previews, then activate the scenario.