💡 Only one email is sent to a customer per day.

The algorithm analyses your contacts’ activities (abandoned shopping cart, product page visit, etc.) and your website (new product, products being promoted, etc.) to make relevant recommendations to your contacts.

The usecases are also classified depending on their performance to not contact a customer twice in the same day and offer a usecase that works better.

The following is a list of scenarios from highest to lowest priority:

1. Referral reward
2. Abandoned Shopping Carts
3. Visit without purchase?
4. Cross-Selling
5. Welcome
6. Reward top customers
7. Birthday
8. Referral invitation
9. Summer/Winter sales
10. New Year’s Day
11. Back to school
12. Father’s/Mother’s day
13. Saint Valentine’s Day
14. Black Friday
15. Halloween
16. Christmas
17. Sign-up Anniversary
18. Ephemeris
19. New products
20. Promotions
21. Booster

Examples:

In case scenarios are enabled.

• If a contact has made a purchase recently, they will receive the email “Cross-Selling” and not “Anniversary” because the Cross-Selling scenario is more converging.
• If a customer is affected by an email “Abandoned Cart” and a “Visit without Purchase”, the email concerning the Abandoned Cart Reminder will go first.