When someone exercises their right to erasure, first verify their identity and your authority to submit the request on behalf of your organisation.
Send the request to Kiliba
- Open the Submit a request form.
- Select the reason related to personal data.
- Provide only the information required to identify the person concerned.
- State the requested scope and the date on which you received the request.
Do not attach a customer-database export, password, token or unrelated personal data. Kiliba will confirm that the request is being handled and, when required, ask for additional information through an appropriate channel.
Track the request
Keep the request and response in your internal register to document its handling. The applicable obligations and deadlines depend on your situation: consult your DPO or legal adviser.